Published
September 30, 2024
Sally Beauty Holdings (SBH), an American beauty retailer has collaborated with information technology (IT) firm Infosys to bring efficiencies through the optimization of IT service delivery.
With this collaboration, Sally Beauty will simplify their IT systems and services by implementing artificial intelligence driven hyper-automation to fuel its digital growth.
Commenting on the partnership, Scott Lindblom, chief information officer at Sally Beauty in a statement said, “We are excited to be collaborating with Infosys as we take SBH into the future by modernizing our IT service delivery and meeting the goals set by our ‘Fuel for Growth’ initiative. Embracing AI-amplified IT is a significant step forward for us in enabling us to, in turn, deliver exceptional experiences for our customers.”
Karmesh Vaswani, executive vice president at Infosys added, “We are delighted to partner with Sally Beauty Holdings in their journey to embrace industry leadership and excellence in customer experience. Our collaboration exemplifies the commitment Infosys has to empowering businesses to accelerate their AI-led transformation while amplifying customer delight and operational efficiency.”
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